Support

Something not working, or have an idea? We read every message.

What to include

• The game's name and the device or platform you play on.
• What happened, and what you expected to happen.
• A screenshot, if you can.
• Your player ID, if the game shows one (in Refraction it is on the Feedback form). It helps us find your report.

In-game feedback

Some of our games have a Feedback button. Notes sent there come straight to us, together with where you were in the game, so we can see exactly what you saw.

Deleting your data

Email us with your player ID and the game's name, and we will delete everything that game sent us about you. See the privacy policy for what that is.